About Lake Anna Dental Claims Management (LADCM)

My name is Katrina Patterson, and I founded LADCM to provide dental practices with reliable, specialized insurance claim management backed by over a decade of real-world dental office experience.

After years of managing dental insurance claims, I recognized that successful claim management requires more than simply submitting claims. It requires consistent follow-up, attention to detail, an understanding of payer requirements, and the persistence needed to keep claims moving through the reimbursement process.

Having worked inside dental practices, I understands the daily demands placed on front office teams and the challenges of balancing patient care with insurance administration. Through LADCM, I provide specialized insurance claim support, allowing dental teams to remain focused on patient care.

Whether a practice needs temporary assistance during staffing transitions or ongoing monthly claim management, I provide flexible, professional solutions tailored to each office’s unique workflow.

My Services

Fast, Accurate Claim Submissions

  • Broad Coverage: Expert processing for PPO, out-of-network, and eligible Medicare Dental plans.
  • End-to-End Handling: Complete claim preparation, proactive corrections and timely resubmissions.
  • Compliance First: Strict alignment with payer-specific requirements to minimize preventable denials.

Relentless Follow-Up and Revenue Recovery

  • Aging Claims Audits: Consistent review and research of outstanding or stalled insurance claims.
  • Payer Communication: Direct, persistent correspondence with insurance companies on your behalf.
  • Appeals Management: Prompt execution of first-level appeals to reverse payer-side errors.

Clinical Documentation & Attachment Support

  • Attachment Gathering: Precise coordination of X-rays, clinical narratives, and periodontal charting
  • Documentation Review: screening of provider notes for high-level treatments to ensure necessary clinical evidence is ready before submission.
  • Faster Approvals: Organizing and submitting documentation correctly the first time to prevent insurance companies from delaying out payouts.
  • Documentation Checklist: We provide partner practices with a proprietary checklist outlining exactly what narratives and clinical attachments are required for successful SRP, Crown and implant approvals.

Why Choose Lake Anna Dental Claims Management?